The Court of Appeal held that the respondent, being a person of considerable means, failed to take reasonable steps to mitigate his loss by not repairing his BMW within 21 days, the period necessary for full repairs. Instead, he incurred excessive hire charges for a replacement vehicle over six months, which was deemed unreasonable. The court found that the learned judge erred in awarding damages for loss of user beyond the reasonable repair period. The respondent was only entitled to damages for loss of user for 21 days, calculated at the daily hire rate, and not for the entire period claimed. The award for loss of user was accordingly reduced to reflect only the reasonable period required for repairs.