Ley 25/1997, de 26 de diciembre, de Regulación del Servicio de Atención de Urgencias 112. | BOE-A-1998-15064 — Spain law | Esheria

Ley 25/1997, de 26 de diciembre, de Regulación del Servicio de Atención de Urgencias 112.

La Comunidad de Madrid debe prestar el servicio público de atención de urgencias 112 de forma exclusiva, y la Consejería competente en protección ciudadana lo dirige y controla.

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Jurisdiction
Spain
Instrument
Act or statute
Citation
BOE-A-1998-15064
Version
Undated source snapshot
Language
es
Updated
Official source
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Citation provenance: source:es:boe · schema StatuteEnrichmentPublicV1.

call access call center operations call handling collaboration agreements consent emergency call handling emergency call service emergency service operations entry into force incident response information sharing notice personal data collection personal data handling personal data processing personal data transfer public assistance coordination public authority coordination public service administration public service management publication service coordination service supervision telephone service +1 more

Statute overview

About this statute

Automated files must be created to collect information needed to decide how urgent care will be provided and coordinated; they may include personal and, if voluntarily provided and relevant, health data. The data must be cancelled when the related action ends and also whenever the person concerned requests it. As a general rule, personal data collection and transfer must follow the listed data-protection laws; if the case is urgent, express notice and express consent are not required for automated processing or transfer to the entities providing the service. La Comunidad de Madrid debe prestar el servicio público de atención de urgencias 112 de forma exclusiva, y la Consejería competente en protección ciudadana lo dirige y controla. This article describes what the 112 emergency call service covers and says it does not provide the requested assistance itself. The emergency call service must be handled through a single 1-1-2 call center for the Community of Madrid, organized under guidance set by the competent regional authority.